Refund Policy - Bujji
 


 


   

Refund and Cancellation Policy


   

Effective Date: October 2025

   

1. Introduction


   

Thank you for choosing Bujji. This Refund and Cancellation Policy explains our rules regarding payments, subscriptions, and refund eligibility. By using our services, you agree to this policy.

   

2. Subscription Policy


   

All subscriptions made through Bujji are billed in advance and are non-refundable once activated. Users can cancel their subscriptions at any time, but no partial or full refunds will be issued for the remaining period of the subscription.


   

If you believe your subscription was charged incorrectly or activated due to a technical error, you may contact our support team within 48 hours of payment. We will review your request within 2 - 3 business days and inform you of the decision via email.

   

3. Digital Products


   

All digital items, including but not limited to premium features, virtual gifts, or downloadable digital content, are non-refundable once delivered or activated. Please ensure you review all product details before making a purchase.

   

4. Food Products


   

Due to the perishable nature of food items, food products are strictly non-refundable and non-returnable. Please check all details carefully before confirming your order.

   

5. Other Physical or Service Products


   

Some products may qualify for a refund only if they are defective or not as described. In such cases, users must contact us within 48 hours of delivery with valid proof (photo or video). Refunds or replacements will be processed after verification.

   

6. Non-Refundable Items


   

         
  • All subscriptions (monthly, quarterly, or yearly)

  •      
  • Activated digital products or premium services

  •      
  • Food and perishable items

  •      
  • Discounted or promotional purchases

  •    

   

7. Refund Process


   

If your purchase qualifies for a refund under the above conditions, please contact our support team at bujjiai.com@gmail.com with your order details and reason for the request. Refunds (if applicable) will be processed within 7–10 business days to your original payment method.

   

8. Contact Us


   

If you have any questions regarding our Refund Policy, please contact us:


   


      Email: bujjiai.com@gmail.com

      Website: https://bujji.io

      Address: Lauria, West Champaran, Bihar, India – 845453
   

   

Note: Bujji reserves the right to modify or update this policy at any time without prior notice.